SysAid Version 5.0.06
We are glad to announce a free SysAid patch.
We are happy to announced the immediate availability of the new SysAid minor version no. 5.0.06
The current 5.0.06 is a minor version which includes a few bug fixes intended to assist you with your daily work as IT professionals.
Prior to version 5.0, SysAid had almost no graphical elements in the user interface. In version 5.0, we have changed the interface completely. We believe it provides a much better overall experience and allows better focus and efficiency in your daily work.
However, the graphical elements caused the web browser in some cases to take a little longer drawing the web page on the client side.
We took your feedback most seriously, and our development team worked rapidly on optimizing the interface, so we can now offer improved performance even on slower machines.
More improvements we have made to SysAid version 5.0.06:
 Service Requests search includes Unicode characters in various languages.
Firebird backup has been fixed and runs appropriately.
Remote Control does not change the statues of the controlled asset, so it does not appear to be offline.
Note that SysAid version 4.5.03 or higher is needed in order to upgrade to version 5.0.06.
Run the downloaded file to upgrade your version of SysAid. When you install the update, the SysAid server will be restarted (Linux users must manually restart the Tomcat server). Thus, you should update SysAid when users are not accessing the system.
Do feel free to contact us for any further requests and questions.
You can also keep updated and express your ideas and suggestions in
Thank you for using SysAid. If you have any
questions, do not hesitate to contact us at support@ilient.com
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